Privacy Policy
Last Updated on 07/04/2011
We are committed to your right to privacy. We have very strict privacy policies and we strive to keep your personal and financial information secure. Please note that this Privacy Policy only applies to the smarterwill.com website (“Site”) and it does not apply to any other websites that you may access from smarterwill.com. We are is not responsible for the privacy practices or the content of such websites.
www.smarterwill.com has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers the Web site www.smarterwill.com. TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please first contactus at 888-922-2522 or info@smarterwill.com. If you are not satisfied with our response you can contact TRUSTe here.
We will never share, sell, rent or trade your personal information with any third party other than as disclosed within this privacy policy. We reserve the right to share your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Through tracking codes and cookies, the following categories of information are tracked when a visitor enters the Site: (1) IP address, (2) domain server, (3) type of computer used to access the Site, and (4) type of web browsers. Perrelli Legal Services, LLC uses such data for statistical, marketing, and customer service purposes. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We may use third-party advertising companies to furnish ads on our behalf. These companies may employ cookies and action tags also known as single pixel gifs or web beacons to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. We do not have access or control over the cookies that are set by third parties on our site. Our privacy policy does not cover the use of cookies set by third parties.
In order for each customer to access and utilize www.smarterwill.com services, we require each customer to provide us with personal information such as name, address, credit card information, gender, marital status and the like (collectively “Personal Data”). This Personal Data is necessary to generate the products and services created by our software program. We use Personal Data to: (1) provide special information and promotions regarding our products or our newsletters; (2) contact the customer regarding an order; or (3) process or complete the financial transaction for your order. If you do not wish to receive information and/or promotional materials, or newsletters from the Firm or from our partners, you may ‘opt-out’ by contacting us here, sending mail to: SmarterWill, Two Prudential Plaza, 180 North Stetson, Suite 3500, Chicago, IL, 60601; by calling 888-922-2522; or by using the unsubscribe link provided within each email communication.
Please be advised that certain personal information becomes public record upon the filing of documents with the state or the court. For example, when your will is probated, the will becomes a part of the public record and becomes searchable by the public.
We use a third party to host the forms on our site. When you enter information on our site on the registration page and throughout the process you will be directed to our third party hosting provider’s platform, to fill out the forms. All information collected on these pages are governed by our privacy policy.
Contact Us
If you use the contact us page on our site we will ask for your name, email address, order number and your preferred method of contact. We will use this information for the purpose of responding to your inquiry.
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at info@smarterwill.com.
All purchase information that you provide for credit card purchase is captured by a secure server on our service provider’s site and passes over the Internet in encrypted form. When the registration/login form asks users to enter sensitive information, that information is encrypted and is protected with the current version of Microsoft SSL encryption software. While on a secure page, such as the login page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked. The servers that store the information on our service provider’s Site are kept in a secure environment.
Please do not send e-mail to us with personal information. All personal information should be sent through your secure MyLegalAffairs™ home page. We have no way to secure personal information sent via e-mail because this information can be accessed by other users on the Internet. If you send us e-mail to ask a question, we will only use the information you provide to answer your request. Personal information will not be provided to a non-affiliated third party without your prior consent, except as permitted by federal and state law. If you have submitted information about yourself through our Site and/or e-mail message and would like for us to delete that information from our records, please send an e-mail to us. We will make every effort to delete your personal information from our files.
When you open an account to use or access certain portions of the Site or the Services, you must provide complete and accurate information as requested on the registration form. You will also be asked to provide a user name and password. You are entirely responsible for the maintaining the confidentiality of your password. You may not use a third party’s account, user name or password at any time. You agree to notify SmarterWill.com immediately of any unauthorized use of your account, user name or password. SmarterWill.com shall not be liable for any losses you incur as a result of someone else’s use of your account or password, either with or without your knowledge. You may be held liable for any losses incurred by SmarterWill.com, our affiliates, officers, directors, employees, consultants, agents and representatives due to someone else’s use of your account or password.
Updating or Correcting Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by making the change on our member information page or by emailing our Customer Support at info@smarterwill.com or by contacting us by telephone or postal mail at the contact information listed below.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@smarterwill.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Customer Testimonials/Video Testimonials
We post customer testimonials/video testimonials on our web site which may contain personally identifiable information, such as name, video or photo. We do obtain the customer’s consent via email prior to posting the testimonials to post their name, video or photo along with their testimonials. To request removal of your personal information from our testimonials or videos, contact us at info@smarterwill.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Bulletin Boards/Chat Rooms/Blogs/Forums
If you use the blog on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs. To request removal of your personal information from our blog or community forum, contact us at info@smarterwill.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as email address).
We use this information to improve our website and customer experience, to notify contest winners and award prizes, to monitor site traffic and to send participants an email newsletter.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, you may contact:
Attn: Smarter Will™
SmarterWill.com
Two Prudential Plaza
180 North Stetson, Suite 3500
Chicago, Illinois 60601
